Privacy Policy

Remedylink d.o.o. respects your privacy and processes personal data in accordance with the General Data Protection Regulation (GDPR).

 

1. Data Controller

Remedylink d.o.o.
Zvonimira Rogoza 14, 10000 Zagreb, Croatia
Email: info@remedyequine.eu

 

2. Data We Collect

We may collect:

  • name and surname
  • email address
  • phone number
  • billing and shipping address
  • IP address and browsing data
 

3. Purpose of Processing

We use your data to:

  • process and deliver orders
  • provide customer support
  • improve website performance
  • comply with legal obligations
 

4. Legal Basis

We process personal data based on:

  • contract performance
  • legal obligations
  • legitimate interest
  • user consent
 

5. Data Sharing

We may share data with:

  • payment providers
  • delivery services
  • IT and hosting providers

We do not sell personal data.

 

6. Data Retention

Personal data is retained only as long as necessary for:

  • order processing
  • legal compliance
 

7. Your Rights

Under GDPR, you have the right to:

  • access your data
  • request correction
  • request deletion
  • restrict processing
  • data portability
  • withdraw consent

Requests can be sent to: info@remedyequine.eu

 

8. Cookies

We use cookies to:

  • ensure website functionality
  • analyze traffic
  • support marketing activities (with consent)

Types of cookies:

  • Necessary
  • Analytics
  • Marketing

Users can manage cookies through:

  • cookie banner
  • browser settings
 

9. Third-Party Services

We may use third-party tools such as:

  • Google Analytics
  • Meta (Facebook) Pixel
  • payment gateways

These providers may process data according to their own privacy policies.

 

10. Data Security

We implement appropriate technical and organizational measures to protect personal data.

 

11. Contact

Email: info@remedyequine.eu
Phone: +385 91 617 0131

 

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